12-13-2024 11:41 AM
@Devon
Just discovered a 36 listing discrepancy between my seller dashboard count and what is showing on the public side. This is NOT simply a numerical display difference. I went in and checked. Thirty-six actual listings were not showing in my store/listings on the public side. I found ten of them in my primary category (Tarot) so I just ended and "sold similar" the entire category. I have no idea where the other 26 listings went but I would really appreciate it if eBay would fix this as buyers cannot purchase things they can't see.
12-13-2024 12:39 PM
I don't understand how you found 10. What are you looking at to get the counts?
12-13-2024 01:52 PM
I know how many tarot decks I should be seeing. There were 53 on my dashboard and only 43 in the store and visible listings. It's my main category and my highest earner so I watch it like a hawk. The eBay representative I spoke to saw the same thing on his end, confirming the discrepancy.
I have no idea where the other 26 listings went or which ones they are however.
12-13-2024 07:28 PM
I don't know if this is the case with your missing items but....
I had a similar situation earlier this year where my active listings showed 3500 listings and my store was only showing about 3300.
As it turned out I was able to locate the missing items by date started, I ended them all and relisted. That seemed to fix the discrepancy.
All of those listings were older listings over a year or more old.