Landscape Photos taken in app are automatically cropped

[fieldguide89]

This is a recent issue in the last couple of days. 

When taking photos in the app (using android, latest app version, Galaxy 22 ultra) Landscape photos are being cropped automatically. The cropping cuts off significant amounts of the photos, making them unusable. 

This is only happening to landscape photos. 

What's the deal?

[mykecav]

Same here. Have you found a fix? Old phone was Motorola,  just got the Samsung  s23+ ultra. Verified  the Motorola  does not do this again today. It's got to be something  in the camera setting but it seems the phone camera settings are not affiliates  with the ebay app ( no matter the settings in the camera the result is the same In ebay app) . Having the same issue, only with landscape though.. portrait  seems fine..

Uuuuugh

[rfmtm]

Ask your question here:

https://community.ebay.com/t5/Android-App/bd-p/androidapp

[canfieldmary]

Having same problem, no replies from Ebay?