Keep getting a denied on server message after trying to escalate a non received case.

[patrynxx]

Ordered Dec 31, claims to have shipped on the 9th was later told he'd have it out by the 21st opened up a case on the 31st, 5 was the earliest to escalate and I have gotten this message for a day now 😞

Access Denied

You don't have permission to access "http://www.ebay.com/res/ItemNotReceived/EscalateRequest?" on this server.

Reference #18.3c9e2a17.1612633662.118f4e93

Just it's an $85 expenditure and causing a bit of a panic so I'm rather harsh right now 😞  

[eburtonlab]

"Access Denied" errors usually indicate some sort of network error.

If you are using a VPN, try disabling it.

If you are using a custom firewall, that may be causing problems.

Try using your phone or laptop when not connected to your usual network wifi.

See here for further suggestions of things to try:

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

[eburtonlab]

"Access Denied" errors usually indicate some sort of network error.

If you are using a VPN, try disabling it.

If you are using a custom firewall, that may be causing problems.

Try using your phone or laptop when not connected to your usual network wifi.

See here for further suggestions of things to try:

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

[eburtonlab]

"Access Denied" errors usually indicate some sort of network error.

If you are using a VPN, try disabling it.

If you are using a custom firewall, that may be causing problems.

Try using your phone or laptop when not connected to your usual network wifi.

See here for further suggestions of things to try:

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948