Items not showing in Store!!

[whitehole_raquel]

There are 1,550 listing in my store. But none of them showing in my store!!!! What's wrong? How can I survive on ebay? Why such a big company allow this stupid issue happen? I paid service charge but nothing show in my store!! I am so disappointed and angry!!!

[eburtonlab · Accepted solution]

@whitehole_raquel 

In the US, I can see 3618 of your items listed, both under "items for sale" and in your store.

I see you are registered in Hong Kong. Are you sure that the items you are having trouble seeing have a shipping method specified to your location? If not, you will not see them when you search.

If there is a particular item that you think you should be seeing, respond with the item number and someone should be able to see if there is any reason why it might not be appearing for you.

[whitehole_raquel]

I am happy to know that you can see my items in US.

Thank you

[eburtonlab]

@whitehole_raquel 

Glad to help!

You should be able to check the visibility of your items in the US or elsewhere by changing your location country and postal code on the search results page -- just be sure to change it back to your own location so that shipping costs will be correctly calculated if you search for items to buy.