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Item specifics missing from original listing page

When I start a fresh listing in a category it will only show me 6 item specifics and then I list that item and the other listing specifics that werent shown or available then show as as needing to complete. i then have to revise the listing to fill out the item specifics that werent available on the original listing page. this has been going on for over a week now.  

Message 1 of 29
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28 REPLIES 28

Item specifics missing from original listing page

I tried to launch another listing and important IS are still missing. 

I opened the active  listings previously launched without all IS. The form was complete with all usual IS. I revised the listings.

 

Since I want to launch as many listings as possible today as planned, I just did a listing without IS,  clicked "View" before launching, and all IS were available. I was able to update the listing and do the final launch.

Its a pain in the derriere but apparently the only solution for now.

 

Message 16 of 29
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Item specifics missing from original listing page

We are clothing sellers and first noticed mid August. Began calling CS mid September. Link below provides a visual of our experience. Item Specifics Draft to Live 

 

A Pig in a Poke

 

Jennifer & Mas

Message 17 of 29
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Item specifics missing from original listing page

Making progress. Item specifics currently usable for drafts for womens sweaters on laptop. App still not available. Thank you for the progress.

Message 18 of 29
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Item specifics missing from original listing page

Gone again. Item specifics, drafts, laptop, womens sweaters.

Message 19 of 29
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Item specifics missing from original listing page

It appears that item specifics are available on drafts when using the multiple option and not available on the individual or copy option. 

Message 20 of 29
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Item specifics missing from original listing page

I am working from computer.

Item specifics for postcards are still missing as of October 2.  I am using templates.

 

If I launch a listing with missing IS, then I can revise it and ad the usual IS. Time consuming.

 

So now I am using a correctly completed listing and sell similar to ensure all IS I need are included (posted unposted, era, publisher, themes, etc.)

 

But it is still a huge problem. Not all cards have the same item specifics and it is an open door to errors.

Message 21 of 29
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Item specifics missing from original listing page

Experiencing the same exact problem.  I have tried everything recommended I am no doubt losing sales because my items don't have item specifics.  It's a huge time suck to go back in after the fact and add the recommended item specifics.  I just want to cry.  

Message 22 of 29
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Item specifics missing from original listing page

Yes, all items specifics options are still missing. For me it's in the postcards category. The only way I am now launching new listings is by using sell similar from previously correctly listed postcards.

 

Sell similar is an open door to mistakes, like overlooking or not changing the condition, format, era, etc... 

 

Maybe eBay wants us to stop adding IS? Some clarification on this issue would be very welcome.

Message 23 of 29
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Item specifics missing from original listing page

Item specifics missing from original listing page

Is there anyway a seller can opt out of the beta test? In the past, sellers had the option to opt in or out. For our specific business, we have seen an impact in units. Our units based on our trend is down 20%; our net sales remains the same because of increased price / unit. 

 

 

Message 25 of 29
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Item specifics missing from original listing page

That's not an update. That's an excuse. If it was then the item specifics wouldn't show as missing item specifics when item is revised or relisted

Message 26 of 29
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Item specifics missing from original listing page

@selsa84 

 

I agree with you 100%!

Message 27 of 29
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Item specifics missing from original listing page

@apiginapoke 

 

I do not think that there is an opt-out option with this particular test. At least, I have not seen the option available anywhere on my account. 

Message 28 of 29
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Item specifics missing from original listing page

Chiming in since I having this issue too. 

Message 29 of 29
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