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Item specifics missing from listing form.

It's missing all the predefined spefics for that particular category. You can add new ones, but you can't see or edit existing ones. Started happening around 4PM eastern on Oct. 23. 

Message 1 of 19
latest reply
18 REPLIES 18

Re: Item specifics missing from listing form.

All you need to do is clear your cookies on the web browser, it's only affecting firefox and chrome for some reason, not explorer, once you clear cookies the item specifics reappear...

Message 16 of 19
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Re: Item specifics missing from listing form.

Yes, that does work but after revising about 2 different items specifics it disappeared again. I cleared cache and cookies again and they came back.
Message 17 of 19
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Re: Item specifics missing from listing form.

Item specifics appears to be back up and running.  That said "Exclude shipping locations" is still down.  I have not cleared cache etc.  Item specifics was down until just and bit ago and now it is back up.  Anyone who says you need to clear cache or try a different browser was misinformed.

 

Message 18 of 19
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Re: Item specifics missing from listing form.

I called to and they told me the same thing.
Message 19 of 19
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