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Item for Sale will not Load

On my iPhone nothing will load when clicking on an item for sale.

I don’t use the app.  PC is working.

 

Message 1 of 7
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6 REPLIES 6

Re: Item for Sale will not Load

What browsers have you tried?

 

Are you getting a 502 error? That may be a network issue of some kind; others seem to be running in to that lately.

 

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Tech-issue-search-item-page-wont-load-page...

 

You may still be able to reach eBay on your phone by using the latest version of the eBay app if you are unable to connect using a browser. Or, if possible, try connecting to a different network to see if that makes a difference for you.

Message 2 of 7
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Re: Item for Sale will not Load

I am using the Safari explorer.  Never had a problem before.  I also restarted my phone and made no diference.

Message 3 of 7
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Re: Item for Sale will not Load

Any difference if you try another browser, or the eBay app?

 

Message 4 of 7
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Re: Item for Sale will not Load

Same here in Portland OR using iPhone and Safari

Message 5 of 7
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Re: Item for Sale will not Load

If you are using a mobile browser, try changing to desktop mode.

 

See here for details of requesting desktop mode in various browsers:

 

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Will-not-stay-in-Classic-Site-mode-listing...

 

Or try using the eBay app rather than a browser.

Message 6 of 7
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Re: Item for Sale will not Load

The problem went away by itself after about 8 to 10 hours later. I downloaded the app to be a second source to access eBay and it is working also well.

Message 7 of 7
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