01-03-2023 08:07 AM
For the last 2 weeks the option for "this is a gift" is not working for me, while lines for subtotal, sales tax, shipping and total are not shown, the individual cost of each line item is. I have cleared my cache and history several times to make sure this is not an issue with my browser. Blocking out the pricing with a sharpie is an option but looks sloppy and unprofessional. It would be great to have this feature working again. Any tips for what I might be doing wrong or is this an eBay technical issue?
01-03-2023 08:15 AM
Since items on eBay are always sold, it is never a gift (and marking such is a crime in itself) so if you are talking doing it on this site; yes-they probably removed it.
01-03-2023 08:26 AM
No, I am not a criminal. This a normal customer service feature I have used for years and is intended for buyers who ship the purchase to a 3rd party as a gift and, aside from maybe you, is not normally considered a criminal enterprise - gift receipts / packing slips are widely used. If I planned on committing fraud I would simply leave the packing slip out in favor of plausible deniability.
01-03-2023 08:50 AM
@the2by2zoo wrote:For the last 2 weeks the option for "this is a gift" is not working for me, while lines for subtotal, sales tax, shipping and total are not shown, the individual cost of each line item is. I have cleared my cache and history several times to make sure this is not an issue with my browser. Blocking out the pricing with a sharpie is an option but looks sloppy and unprofessional. It would be great to have this feature working again. Any tips for what I might be doing wrong or is this an eBay technical issue?
Yes, we've noticed that also.............
This isn't on the "Tech Problem list"..........so perhaps you could check...........screenshot of the page we're talking about: Note.......gift option.......previously checking that would kill the price from showing on the packing slip.
01-08-2023 06:05 PM
01-09-2023 07:07 AM
01-09-2023 07:10 AM
devon@ebay thanks