eBay

atikovi · ‎05-07-2017

When I go to Advanced Search, By item number, and enter a good item number, it comes back as 0 results. Been like that for months. What's the point of have the choice of searching by item number if it always shows no results?

labs118 · ‎05-07-2017

Not having that issue at all
Just pulled one of your items & searched by number, works fine for me

Can it be a browser issue? I am running windows 10 with Edge right now.
I just pulled a bunch more different item numbers & they pull right up for me.

atikovi · ‎05-07-2017

Get nothing in Chrome or Explorer. Searched on 311726015871 that I bought today and doesn't show in search.

labs118 · ‎05-07-2017

Yep tried advanced completed & that won't pull it up so I went the long route to display it but it's lame to have to do it this way
www.ebay.com/itm/311726015871

labs118 · ‎05-07-2017

It's really messed up it worked and I pulled that up a minute ago & now I tried it again and it says item is over 90 days or been removed.
Was it this?
OWNERS MANUAL SET W/ CASE

Glitches I guess I am not really sure

atikovi · ‎05-07-2017

Yes the owners manual. Nothing else I search on by item number comes up either.

copper.boom · ‎05-08-2017

@atikovi wrote:
Get nothing in Chrome or Explorer. Searched on 311726015871 that I bought today and doesn't show in search.

@atikovi This is because you purchased the item so the listing is no longer active. On the left hand column filter the search by "sold" or "completed" and it will pull up the item.

Since it's an item you purchased you can also access it via your purchase history page.

atikovi · ‎05-08-2017

@copper.boom wrote:

This is because you purchased the item so the listing is no longer active.

Should still be able to find an item by it's number. Always have been able to in the past.

copper.boom · ‎05-08-2017

@atikovi wrote:
@copper.boom wrote:

This is because you purchased the item so the listing is no longer active.
Should still be able to find an item by it's number. Always have been able to in the past.

They changed it last year. You can still find the item by # but have to filter to "completed" or "sold".

labs118 · ‎05-08-2017

@copper.boom

That complete filter did not work last night. I tried it as well as OP
and this format www.ebay.com/itm/ 311726015871
did not work either , here is what we got. today both work

@atikovi
Appears all searches for the complete listings are working today. Have you tried any?

atikovi · ‎05-08-2017

Not working for me.

labs118 · ‎05-08-2017

That is the strangest thing, Last night it wouldn't work for me no matter what I tried , until the 1 time it worked by doing the above format & I knew it was the auto manual.

listed the format of how you could display it & then it wouldn't work not even for me as shown in screen shot.
It said the item was removed or over 90 days old.
now tonight I can display the completed both ways but you can't
I really can't figure this one out.
Hope someone else has an idea or someone else it is happening to will come along .

partial*eclipse · ‎05-09-2017

@labs118 wrote:
Yep tried advanced completed & that won't pull it up ...

It's not necessary to use "Advanced." Have you tried just entering the item number in the regular main basic Search box, then click on Completed? I can't replicate the problem using Firefox or Safri on a Mac.

copper.boom · ‎05-09-2017

Confirming I duplicated the issue just now on Safari. Must be intermittent.

labs118 · ‎05-09-2017

@partial*eclipse

Yea Partial well aware of all the ways to try to pull completed searches
But we are just trying everything because it is glitching , Bottom line just trying everything