Invoice broken

[somanypostcards]

I have a buyer who won a number of auctions for which I sent an invoice.  The buyer said the invoice wasn't working and asked me to send another invoice.  That also failed, as when the buyer when to pay just one item was billed for instead of all the items the buyer won which were on the invoice.  Anyone else having this problem?

[urban_picker · Accepted solution]

Combined shipping, checkout and offers have been a MAJOR off and on problem all of 2025. This past week I have had more potential buyers than ever say that combined is not working in the cart, other say they cannot checkout because there is no pay option and offer continuing to fail. I am losing $300+ a day in potential sales due to all these issues.

[somanypostcards]

I told the buyer to pay for the one item the invoice was showing when the buyer went to pay the invoice.  This is the reply I got from the buyer:

The system won't let me pay even one postcard. When I press pay, I get a message that "something went wrong".

So it seems there are only 2 solutions:  have the buyer mail me a check or have the buyer request I cancel all the auction wins.

[somanypostcards]

When I select create invoice and check all auctions won, the invoice shows all 5 postcards but says 0 items in invoice.