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Image search not working like normal

When trying to search an image I get random listing not even close to what I am looking for. I have tried many simple items to see and it keeps showing pretty much the same thing. I have tried on both iPhone and android. It is a nice feature to have and curious if its localized or everybody is have the issue. Hopefully it can sorted out quickly .  

 

I have cleared my cache and recent searches 

I do not have lock feature on, just default settings

Reset phone and closed app

 

Not sure what else to do , any suggestions will be helpful 

Thank you

Message 1 of 11
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10 REPLIES 10

Re: Image search not working like normal

It’s not you, I have seen many people saying the same thing.  All I get is plants for results!!!  This really puts a damper on things.

Message 2 of 11
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Re: Image search not working like normal

In the past there have been similar issues with image search returning apparently unrelated or only loosely related items.

 

If you want to report this to eBay, try shaking your phone while using the app to trigger a submission form.

 

Try image search again later. Possibly after the next update it will work better again.

Message 3 of 11
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Re: Image search not working like normal

Same here. A pic of my keyboard number keypad came up with lemongrass seed listings, a toy train...strawberry seeds and LED led. All red. The train is green.

Message 4 of 11
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Re: Image search not working like normal

Re: Image search not working like normal

Hi everyone! 

I have just heard that this is a current known issue and is being quickly worked on for a resolution.

Elizabeth,
eBay
Message 7 of 11
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Re: Image search not working like normal

Thanks for reporting and for the update, elizabeth@ebay .

Message 8 of 11
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Re: Image search not working like normal

Good evening! Are there any further updates when they will have the image search problem resolved? I reported to an agent last night at 11pm (7-8-2024). I haven't heard anything since. Thank you

Message 9 of 11
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Re: Image search not working like normal

Seems to working now!! YAY 

Message 10 of 11
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Re: Image search not working like normal

Good news. Thanks for the update @buickriv1 .

Message 11 of 11
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