I have been trying for 3 weeks to get my shopify store linked to my eBay store. I have made at least a dozen calls to both parties. Both are saying the other one is the problem. This is where i'm at....
There is a 3rd party company that assists with linking eBay to other platforms.
support@connectebay.com They also have a phone number but it only goes to a recording and they have yet to return a call.
I have deleted my browsers, cleared EVERYTHING, downloaded new browsers, etc. When I add eBay to my sales channel on shopify it asks me to connect. Once I connect, it opens a new window and asks me to log in to eBay. This is where Shopify says they lose control and it goes to eBay. Once I log in to eBay, a window pops up telling me that I need a verified business account with eBay to connect. I have called eBay and PayPal and confirmed that I have that. Once I hit continue, it takes me to a form to input my business info. I input everything exactly as it is on my tax forms. It then asks for my company name and Tax ID #. There is a thing at the bottom saying they are going to use LexisNexis to verify everything. I input it and hit continue and I get this error every time....on every browser. Incognito or not.
https://imgur.com/guWdEsu
The URL is an eBay.com one so everyone is directing me to eBay support but everytime I call them, they say they cannot assist with the issue because its a 3rd party request.
the url is sllrvrfn.ebay.com/bizinfosrr
I have no idea what the tech error could be and I am at my wits end. I have spent at least 8-10 hours on the phone trying to get this done. Does anyone here have any experience in this issue?
Thanks
