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How can I speak to someone at eBay customer support?

my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number..
"

 we need you to get in touch with eBay's Account Security Live Help Team via phone. We really need to ensure your account ownership, and we have to do a higher level of verification process through phone for your own security.

 

Please call eBay's Account Security Live Help Team on 866-961-9253."

and so i did... but this stupid bot that keep answering say : we upgrading so we cant answer"...., or she keeps ask me why i calld and i cant seem to figure what to tell her so she will transfer me to a real human being... instand she keeps ask question and saying to transfer you to the right person tell me ur problem , after i tell her she says for help go to the web and hangs up... i need HUMAN help! what to do anyone know?

 
Message 1 of 8
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7 REPLIES 7

Re: How can I speak to someone at eBay customer support?

Hmm were did this message with a phone number come from: Not a normal thing eBay uses.

Possible scam.

To contact eBay use the help and contact link at the bottom of the page .

 

Message 2 of 8
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Re: How can I speak to someone at eBay customer support?

@the186175 

 

Click Help and Contact at the top and bottom of any Ebay page.

Have a great day.
Message 3 of 8
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Re: How can I speak to someone at eBay customer support?

i did... i need specificly get human operator at the phone service... and i dont know how to do that their bot keep hangup on me

Message 4 of 8
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Re: How can I speak to someone at eBay customer support?

they sent me massage telling me i need to identfy and prove its my account i sent them 4 numbers of the card as they asked drivers licance and some more stuff.. after that they told me i need to contact a human service via phone..

when i try to login to my acc its what im seeing

the186175_2-1666373049737.png

 

13.png

cant even contact them so i opend this account to contact them and i still cant do anything..

 

 

 

 

  

Message 5 of 8
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Re: How can I speak to someone at eBay customer support?

I do not think you will be able to call eBay directly from Israel or get a call back.

 

Try contacting eBay via chat or social media. You can request a chat with an agent through the chat assistant by typing "agent".

 

https://www.ebay.com/help/contact_us?id=4002&st=10

 

Or you may be able to contact eBay via social media:

 

https://twitter.com/askebay

 

https://www.facebook.com/eBay/

Message 6 of 8
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Re: How can I speak to someone at eBay customer support?

you can't get any help doing that

Message 7 of 8
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Re: How can I speak to someone at eBay customer support?

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue discussing this topic.

Thanks for understanding!

Message 8 of 8
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