Gift cards not Working in App

[theoflow12]

I am very disappointed that I was not able to use my gift cards in the APP today. I wanted to use the discount code, but I kept getting the error message "This code can't be used with payment option you selected" when entering the code in the proper place.

[3eyedfishcatcher]

Did the card require activation? Also was it recently purchased some gift cards and prepaid debit / cc cards require up to 1 to 3 days to post and have the funds become available.

[kare-bearb]

@theoflow12 

Always read the terms that accompany a coupon.

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How to redeem your Coupon:

1. Coupon is only valid when you buy within the latest version of the eBay Mobile App on iOS or Android.
2. Shop for eligible items. (See below for exclusions).
3. Enter the Coupon code in the redemption code field: PSAVETODAY
4. Pay for your item by 7:00 PM Pacific Time on March 12, 2019

Terms & Conditions:

This Coupon is a 15% discount, valid from 5:00 AM Pacific Time on March 12, 2019 until 7:00 PM Pacific Time on March 12, 2019. No minimum purchase required. Discount applies to the purchase price (excluding shipping, handling, and taxes) of eligible items on the latest version of the eBay app. *Eligible items exclude warranties and protection plans, as well as items from the Computers & Electronics, Musical Instruments & Gear, Cameras & Photo, Cell Phones & Accessories, Computers/Tablets & Networking, Consumer Electronics, Video Games & Consoles, Coins & Paper Money, Gift Cards & Coupons, Vehicles in eBay Motors, and Real Estate categories. Coupon must be used within a single transaction (and can include multiple eligible items), while supplies last. Max one redemption per user.

Only eBay users registered on ebay.​com, ebay.​ca and cafr.ebay.​ca, with an address located in the United States, Canada, Latin America or the Caribbean are eligible for the Coupon. Any unused difference between the discount amount, as shown on the Coupon, and the purchase price of an item(s) in a single transaction (or cart) will be forfeited.

Coupon is subject to U.S. laws, void where prohibited, not redeemable for cash, has no face value, and cannot be combined with any other Coupon, or when paying with PayPal Credit Easy Payments or Gift Cards. eBay may cancel, amend, or revoke the Coupon at any time including in response to fraudulent activity.

[kare-bearb]

@theoflow12 

@3eyedfishcatcher 

I've been able to combine $ off coupons with eBay gift cards.

But you cannot combine % off coupons with ebay gift cards.

PSAVETODAY was an on app % off coupon.

[theoflow12]

That seems really dumb and there is conflicting information on the website for gift cards and the promotion itself.  The customer service agent said there might be a way around it since i can buy a small item, and the balance would be added to my account. 

[kare-bearb]

@theoflow12 

The customer service agent said there might be a way around it since i can buy a small item, and the balance would be added to my account. 

Whether

you are newly inputting the GC redemption code

or 

you are applying a previously linked redemption code

you won't be able to combine eBay gift cards with % off coupons.

GC balances aren't actually added to your account.

[3eyedfishcatcher]

Earlier I only mentioned the wait time till a card can become active because the other day I almost bought a ebay gift card to pay for the ebay shipping supplies not covered by my quarterly discount coupon. However I figured there may be conditions so I went with a prepaid gift cards since I do not want ebay to have my back info.

While if you want to buy a 10 dollar item and have 10 cards with a dollar on each in general you should be able to use the balance on all 10 cards to make your payment. If ebay is limiting the number of cards that can be used at one time it probably is because as long as each card has money on it they are drawing interest on the balance. While a small balance on a single card may not be much take a 100 thousand cards and add up their dollar or 2 balance and that probably makes a large sum that can bring a good amount of interest till the bard expires. Plus the harder they make it to use more than 1 at a time increases the chance you will put it up and forget about it. Then if the card expires and the balance has not been dealt with they get to keep the money.