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Gallery images not showing up

Items I listed yesterday (both auction and fixed price listings) have a problem with their gallery image not showing up.  The listing itself has all images fine.  I even tried revising the listing and changing the main image but that had no result either.  An example is eBay item 365468355548.  If you put that in the search box you can  see the broken image in the search.

Message 1 of 8
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7 REPLIES 7

Re: Gallery images not showing up

Same issue here.  I made a post about this too that no one has replied to.

 

See item 276959204304

Message 2 of 8
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Re: Gallery images not showing up

@tommysdad I see yours is still not working either.  Same issue here.  Out of curiosity, did you upload the images when you first listed it, or upload image URL's?

Message 3 of 8
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Re: Gallery images not showing up

I'm seeing the same problem @tommysdad@butlerinthehome, and @apexoptical (ask a mentor post) .

 

Anybody experiencing this should click the ? icon on the lower right corner of the page to file a tech report.

 

If you don't see it on the search page, you should find it on the home page.

 

If you're using the app you can shake your device to report.

Message 4 of 8
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Re: Gallery images not showing up

I got on chat and reported it.  Stay tuned.

Message 5 of 8
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Re: Gallery images not showing up


@tommysdad wrote:

Items I listed yesterday (both auction and fixed price listings) have a problem with their gallery image not showing up.  The listing itself has all images fine.  I even tried revising the listing and changing the main image but that had no result either.  An example is eBay item 365468355548.  If you put that in the search box you can  see the broken image in the search.


Hey @tommysdad! Thank you for sharing and the Product team wanted to reach out to let you know that the issue you are reporting is being looked into. 

Devon,
eBay
Message 6 of 8
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Re: Gallery images not showing up

devon@ebay  Please add my item 276959204304 (as well as many others) to the research list.

https://www.ebay.com/str/butlerscollectiblecards?_sop=10&_tab=shop

Message 7 of 8
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Re: Gallery images not showing up

Looks like all the missing images have been filled in.

Message 8 of 8
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