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Free shipping after the sale glitch

had a buyer email me today and said:

I just went to pay for my items and it's showing a shipping charge of $6.50. Items were listed with free shipping there should be no shipping charge on this????”

I checked both and sure enough, they said free shipping.

 I had sent him a combined shipping invoice for the 2 auctions he won earlier. 

he sent a item # link and it has the item clearly displaying buyer pays $6.25 shipping. I wound up giving him free shipping because the items now say free.

WHAT IS GOING ON HERE?

 I took a screenshot of the ad showing shipping charg

 

It seems there is a glitch between the phone app and the full site.

app says free

site has buyer pays 6.25 on both items.

 I did not offer free shipping 

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Free shipping after the sale glitch

@dgss396 

 

For the last couple years, the app will show free shipping, when it isn't.

Have a great day.
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