03-09-2021 02:26 PM
had a buyer email me today and said:
I just went to pay for my items and it's showing a shipping charge of $6.50. Items were listed with free shipping there should be no shipping charge on this????” I checked both and sure enough, they said free shipping. I had sent him a combined shipping invoice for the 2 auctions he won earlier. he sent a item # link and it has the item clearly displaying buyer pays $6.25 shipping. I wound up giving him free shipping because the items now say free. WHAT IS GOING ON HERE? I took a screenshot of the ad showing shipping charg |
It seems there is a glitch between the phone app and the full site.
app says free
site has buyer pays 6.25 on both items.
I did not offer free shipping
03-09-2021 05:38 PM
For the last couple years, the app will show free shipping, when it isn't.