01-28-2022 07:36 AM
I sold some coins back in oct 2021 with 14 day return. They ended up going to China. Jan 2022 China wants money back and return coins. I said no, ebay ruled in favor of China. I got my coins back jan 2022 last week. Total sale was $1233.75 which after final value fee I received around $1080. Ebay is going to charge my account $1233.75 which I feel is unfair, I should only be charged $1080 which I received.
After 4 hours on phone with ebay customer support and several hang ups (very rude) I received absolutely zero answers to any questions. Last call was also a hang up.
I just have to assume after 21 years, ebay stuck the old shunasule up my **bleep**.
01-28-2022 08:18 AM
@thalerhead wrote:Total sale was $1233.75 which after final value fee I received around $1080. Ebay is going to charge my account $1233.75 which I feel is unfair, I should only be charged $1080 which I received.
No, what you received was $1233.75 and that's what the buyer gets back.
The $1080 is after you paid your fee's.
01-28-2022 08:23 AM
Ebay has 30 day MBG. I'm assuming they 'arrived', to the customer, within that 30 day 'return' time period for them to 'return' them?
If you do NOT refund after receiving and ebay has to do it for you, you don't get your fees back.
Assuming you are in MP, you would refund, $ come out of Checking Acct. if you didn't have enough in 'pending'.
If you process refund, it will state what is being refunded, and right below that amount, how much YOU are actually refunding.
But again, if ebay had to do it for you, no fee return.
01-28-2022 08:50 AM
@thalerhead wrote:... I got my coins back jan 2022 last week. Total sale was $1233.75 which after final value fee I received around $1080. Ebay is going to charge my account $1233.75 which I feel is unfair, I should only be charged $1080 which I received.
...
As long as you refund voluntarily, before eBay has to "step in to help", then you will get the final value fees credited back to your account.
If you don't take care of this yourself, without eBay having to do it, then you won't get the FVF credited.