Error - Attaching a photo to a message

[toddnfamily]

I am getting repeated errors attempting to attach a photo to send to a seller.  I've taken multiple photos, changed the file size of the photo to les than 1 meg, renamed the photo and created a new message to start over.  Anyone else having troubles?

[designerconsignertampa]

Yes - same issue here.

[vipinvitationstudio]

Same here...did you figure this out? I tried different browsers...still doesn't work.

[eburtonlab]

Can you put the photo on the web and send the URL to the seller? That would at least take care of the immediate situation until eBay gets things straightened out.

[alan@ebay]

Hi everyone,

Please confirm if the issue is happening on mobile web/app/desktop and what browser you are using if it's on the web. 

Please also let me know the error message you see for this issue. 

Thank you. 

[charlesm]

Same issue -- accessing via the web using safari 11.1.

"Server error - please remove and try again". Loads partially per the percentage bar then...  error 

Happens whether I try to include image files via drag and drop or the "upload from my computer" dialog box.

[angelroad777]

I am also experiencing this issue. I thought that maybe my images where too large so I downsized them to their smallest viewable size and still same error.

Server error , please try again later.

I assume they will get it fixed eventually.

I am not on the mobile, I am using firefox on desktop. No size of any photo will upload or attach to message correctly.

[birdwithafry]

I'm having the same problem. Desktop. IE, Firefox, Chrome. Change file size and still nothing. It says Server error, please remove and try again....

[busrodg]

same problem here...........ugghhh

[cweb2844]

am having the same problem despite changing file size, using desktop, Firefox or other browsers...just remove and try again whether drag and drop or insert from path. Does anyone have a fix yet? Am running out of time to send this to a seller about a broken item. Thanks.

[vipinvitationstudio]

Same here. Frustrating. Tried firefox, chrome, safari, the app and browsers on my phone. 

[dongatopr]

I'm having the same problem. No solution yet!!

[vipinvitationstudio]

I was able to find a work around by using the ebay app on my iphone. I made sure the largest side of each photo was at least 500px and sent through there. Hopefully this helps someone else.

[birdwithafry]

You should send via regular email

[alan@ebay]

Thank you all for the info. I am looking into this now.