07-15-2017 03:48 PM
Do anyone know how long eBay system will be down? I know for a fact it was down all day yesterday and so far today. This is the error message you will see at check out
Sorry, we can't process your payment. Here are your options:
Use a different credit or debit card.
Pay with a PayPal account. Nothing is working!
07-15-2017 04:55 PM
Not being a buyer, I can not speak to the Checkout process. eBay Status shows no outage or disruption. If this were system wide, they would be turning every stone to fix this. No other members are reporting this.
Standard help info...
Basic troubleshooting steps like signing out, clearing browser history and signing back in are first steps to resolve these issues.
Then contact PayPal to check your account there.
If PayPal confirms no issues with payment on the member's end, eBay's Customer Service team can look deeper into the issue. eBay Customer Service will be able to give you a definite answer when you experience these issues.
You can call eBay or contact them on Facebook.com/eBay or Twitter.com/AskeBay
Note: Some members have reported that they have cleared these errors by deleting their saved payment info, ie Credit Card info. - http://pages.ebay.com/help/sell/updating-credit-card.html
Also: If using the mobile app, make sure you are using the latest version of the app.
07-15-2017 04:57 PM