Ebay website issues NOW "Cannot establish a secure connection with the server" Safari & Chrome

[uf-tridelt]

I can’t access anything but the Community page and certain placeholders on the eBay website (such as my Messages).  The App works fine, btw.

I am having Ebay website issues Right NOW  on Safari and Chrome.  

Error message:  "Cannot establish a secure connection with the server"

Anyone else?

What’s going on?

[kustomz]

I'm having issues too. 

[kandakumarusa]

Hi 

Sorry to hear that 

Do you mind sharing more details about this issue. 

1)  URL that has this issue .

2) How did you arrive at this url  , was it from email or  search ?

3) was it a desktop or mobile browser  ? 

[uf-tridelt]

It's working again now. It was www.ebay.com, https://ebay.com, on both Safari iOS 11.2, Chrome iOS 11.2, and the latest version of Android both on Chrome & native/stock Internet browser.

[uf-tridelt]

I was attempting to access eBay from bookmarks, previous open windows, Google search result of "ebay" & "ebay log in", typing in "www.ebay.com", and so forth.

No redirects. No embedded links.

It was the ebay website itself.

[paulpokey68]

Me too exactly the same but when I turn off WiFi and use 4g it's fine, have searched and can't find any answers.

[kandakumarusa]

Glad to hear that its working now .
Were you able to access other secured sites during that time frame ?
If you have trouble accessing only through WiFi , i would suspect issue with router / modem.
Generally clearing cache and cookies will solve most of the connectivity issues .

[monzhang]

Most of your problem lies with using safari and chrome.

[javathinker2]

I tried both Safari and Chrome and have the same issue.  The problem is this was working fine yesterday for me.  So this is obviously some error that eBay has introduced overnight.  There is no way that I'm going to try to access eBay without a secure connection.  So they better get it fixed, fast.

[javathinker2]

The reason both Safari and Chrome are affected is because they both use the same Webkit libraries to implement their browsers.  So something that eBay has done has broken the secure socket layer code that those two browsers use.  My browsers have not been updated recently, so I can only conclude the problem is on eBay's end.  Fix it. This was working fine yesterday.

[javathinker2]

Ok, here is the actual problem that eBay has to fix.  I got this from attempting to login using Firefox.  They are getting an error code due to a bad security certificate.  Here is the message: Error code: ssl_error_bad_cert_domain  So eBay needs to fix this asap.  From what I can see about half of their traffic comes from Chrome and Safari browsers.  So it should be a pretty quiet day on eBay today.

[rob_botanique]

I've been having the same issues as a vendor, with Safari and Chrome, and it's July 2019! Inability to establish a secure connection is so bad, I usually can't contact customers. Sometimes, I can't log out. Ebay needs to fix this. I've called them and the people at the other end don't have a clue what's going on. Last year, it wasn't an issue, but now it's so bad, our company may have to leave ebay. We don't have time to try and find a workaround for an problem that is clearly ebay's doing.

[computeraidllc]

It is probably an invalid certificate or possibly part of the page may be being served from a none HTTPS address which will cause this issue to show up. I am suspecting it to be one of the many ads that show up on each page that is causing this. Most browsers outside of Internet Explorer / Edge will not let you enter any information into a form without it being HTTPS as of October 2018.

[kh-ornesh]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread HERE.

Thanks.