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Ebay site does not show the number of views on my listings. Showing up as zero

The number of views on my listings are showing up as zero.  Once in a while they come back for a short time and then disappear.  Very frustrating! Anyone else having this issue?  Is there a way to fix it?

Message 1 of 110
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109 REPLIES 109

Re: Ebay site does not show the number of views on my listings. Showing up as zero

This "zero views" has been a frustrating glitch/problem for a while now. Last weekend, I recall that it happened about mid-day on Saturday, and finally seemed to be "fixed" either late Sunday or Monday am - however, only views that were displayed prior to the "outtage" were displayed. No new views were displayed until sometime on Monday. Same "zero views" problem occurred the previous weekend, from sometime on Saturday until either late Sunday or early Monday. This week, however, the "zero views" wipe out happened today, a Friday, so this problem appears to be escalating, increasing the "no views" display by about 24 hours (that's assuming that eBay is consistent with its "views not generating" problem).

 

Please, eBay, FIX this ongoing problem, or at the very least, please communicate with sellers about the status of the fix. This is a valuable tool for sellers and we are becoming increasingly frustrated by not having it intermittently. Thank you.

Message 16 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

same here - 0 views on new items listed for days, and sales tanked in the last 3 days

Message 17 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

I noticed this also, yesterday. My sales started to increase too. I'm not sure if the increase in sales has anything to do with the counter though.
“Open my heart and you will see, engraved inside of it, ‘ Italy.’”
-Robert Browning
Message 18 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Also having the same issue and at the same time sales have dropped to 0 normally have at least 4 a day plus best offers but nothing in nearly 2 days
Message 19 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

For those with zero/low sales, see my post about "Looks like there might be a selling limit on your account" here in Technical Issues. My view counts now display and I've had two more sales since my last post. I keep checking, and the "selling limit" text hasn't reappeared.

 

No proof the two are related, but to me it seems very suspicious. What exactly happens when there's a "selling limit" on one's account? Are your listings buried in search, hidden from buyers, or...??? Wondering if perhaps the zero-views thing, whether your counts display or not, is a symptom of a selling limit. My hunch is that whatever problem is causing the view counts to be zero is also causing listings to buried somehow.

Message 20 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

I have the same problem. It comes and goes. Also having 'duration' problems. Can only use 'til cancelled' duration, which I don't want.
Message 21 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Well I spoke too soon, it's happening again, this is getting ridiculous. I mean why cant eBay at least let us know they are having issues instead of leaving us hanging like this.
Message 22 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Yes..it is happened again.
“Open my heart and you will see, engraved inside of it, ‘ Italy.’”
-Robert Browning
Message 23 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

I've been both refreshing and going back to my active listings page for a while and so far counts have always displayed, so apparently this isn't a sitewide issue.

 

Sales are still way down, but I so far this weekend I've had two. And, that "account may have a selling limit" thing hasn't returned.

Message 24 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Yes, it seems to work in my active listings, for the moment. lol
“Open my heart and you will see, engraved inside of it, ‘ Italy.’”
-Robert Browning
Message 25 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Seems the issue was fixed yesterday but is back again now, I know this for a fact because on a listing created yesterday I have 2 views and yet I have 3 watchers lol. Thats a neat trick more watchers then views. eBay needs to get their shh...stuff together

Message 26 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

dashes happening on every listing today. has been 0's for the past few days....I read posts that eBay is working on it....but this has been an issue now for almost a week.

Message 27 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

mine are coming up as Dashes as well Whats going on?slight_frown

Message 28 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Same here; all dashes.

 

But interestingly I've had a few sales throughout the day. More sales since last Thursday evening than in the previous 30 days. "Must be the economy" -- Smiley Very Happy Smiley Very Happy Smiley Very Happy  (Couldn't possibly have been eBay issues.)

Message 29 of 110
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Re: Ebay site does not show the number of views on my listings. Showing up as zero

Hi, same here however sometimes it shows 1 view for everything, next time no views...so am very confused plus had watcher then this disappeared. Have 5 watchers for one item but no views, impossible. Don’t no whether worth contacting eBay or just end all items. For the commission eBay takes I’d expect better information.

Message 30 of 110
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