Ebay message system is completely broken, can't reply to messages.

[hp5672]

It's 2020 and this is still a problem: 

https://community.ebay.com/t5/Archive-Selling/I-can-t-reply-to-a-seller-via-their-message/td-p/25021...

I have a message I'd like to reply to, I've spent I don't know 5 minutes clicking my mouse pointer everywhere withing the text box area trying to get a typing cursor to appear to no avail. 

The last time I simply pressed the "send message" button, which then forced the system to tell me that I didn't type anything and created a cursor in the process"

This time pressing "send message" isn't doing anything. 

Why is this system so completely broken and feels like it's literally 20 years old? 

I mean if this was 1995 when the internet was new this would be ok. 

It's not. 

It's 2020 and this is still a problem. 

[dentalsales4u]

I have this happen to me all the time when trying to respond to buyers.
I copy my text, refresh the page then it works.
Sometimes, I have to refresh the page several times though.

[eburtonlab]

@hp5672 

What browser are you using? Have you tried another?

If you have Grammarly installed, try disabling it.

[wesk_36]

Oops, edited, dentalsales4u already said what I was going to.

[hp5672]

Chrome and I'm not using Grammarly. 

[eburtonlab]

@hp5672 

Try opening an incognito browser window, signing in and sending that message. If that does not work, try another browser.

If an incognito browser window works, that points to a problem with your cache, cookies, profile or history in Chrome. If that does not work, but another browser such as Firefox works, that points to a problem with Chrome, possibly another extension or add on. Try disabling your add-ons if that is the case.