05-14-2023 05:41 AM
05-14-2023 06:40 AM
I, as well as other sellers, are seeing the same issue on the store page.
I have reported the issue to customer service. The customer service representative was able to see the issue on his end and has sent a "ticket" to the tech team.
I recommend that every seller experiencing this issue contact eBay customer service to report it. The more reports that are received, the more likely eBay will get to work to fix the issue.
05-14-2023 06:50 AM - edited 05-14-2023 06:51 AM
This is an "odd" glitch, as not everyone, with every browser, gets the same view as you are seeing.
PC ............... windows 10 .................. Edge
I see your titles just once in your store.
05-14-2023 06:56 AM
Same results on another PC....... windows 10 ......... Firefox
Single titles in your store
05-14-2023 06:57 AM
I agree this is "odd". I tried clearing my cache and cookies. Used Chrome, Edge, and Firefox both signed in and signed out, and using private/incognito windows and the issue remained.
At least the CSR could see the issue, so was able to send a "ticket" to the tech team.
05-14-2023 07:07 AM
No double titles in your store when I look with my posted methods, and also not shown signed out "private browsing".
05-14-2023 07:17 AM - edited 05-14-2023 07:18 AM
Thank you for checking my store.
It is weird, my listings that are on a BOGO, sale event + markdown, or volume pricing do not show double titles. I started a few sale events + markdowns this morning and as soon as the promotion went live the double title disappeared and was replaced by the promo information.
05-14-2023 07:21 AM - edited 05-14-2023 07:25 AM
@216liquidations , @mcdougle4248
Your stores show double titles when I view using:
PC............. Google chrome............... windows 10
exception.... as noted... sale items not double titles mcdougle.
05-14-2023 09:33 AM - edited 05-14-2023 09:35 AM
Same issue with my store. Using latest version of Firefox on my PC.
05-14-2023 09:37 AM
P.S. No issue via app.
05-15-2023 10:28 AM
Was just told it would be fixed within 48 hours. They were not able to do anything earlier due to the weekend.
This was through live chat with an agent. So we will see..........
Good luck everyone!
05-15-2023 10:33 AM
Made you look! lol!