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Ebay Promotion % is Not Publishing Correctly

I am experiencing an issue where I add a promotional % to my listings, and it is shown when putting them live.  However once live, these listings have no promotion % attached, and I am forced to re-add it post list.

Message 1 of 9
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8 REPLIES 8

Re: Ebay Promotion % is Not Publishing Correctly

I am having this issue as well, you set a percentage for promo listings and launch the item listing, and you get a popup error message saying there was a promoted listings problem and to revise the item again.

 

Also when you edit the item and revise it again, you get the same error message, but it does then update the promo listing percentage if you open the item a third time and check.

 

Just started happening to me this evening for me around 9:45 pm CST, 8/18/25.

Message 2 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

Same issue with me. This is what keeps coming up. Frustrating!

 

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Message 3 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

Same issue here as well 

Message 4 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

Same error here. Listing is enough of a slog without having to redo over just to get an item listed. Started for me on the 18th.

Message 5 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

It seems to be getting worse. I have to redo and redo to finally get it to stick. Sometimes it appears that I have a higher listing ad percentage? This is all eating up free listing credits. I'm thinking about not listing anymore until it is fixed. I hope is is not just 4 people who have responded here or Ebay will never attempt a fix.

 

Message 6 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

I'm having issues also. It all started last week on the 10th or 11th and now I can't promote listings. You'd think with promoted being their bread and butter they wouldn't screw it up. 

Message 7 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

I'm thinking about listing without promoting, then, if it ever gets fixed, bulk editing promoted listings.

 

Message 8 of 9
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Re: Ebay Promotion % is Not Publishing Correctly

I am having a similar set of issues.  Not only the error message, but when I go to revise an item the rate shown is much, much higher than what I originally entered.  I can see some canceled sales and having to contact Ebay in the future if these high rates are actualized.

Message 9 of 9
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