cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebay Listing Revision... Disappearing Descriptions bug?

Hey all,

 

Lately, when I go to revise a listing I've been experiencing an issue where my listing description completely disappears  (by the way these are all fixed price listings).  Sometimes I list items and then need to fix one of the item specifics.  When I go to revise, the description that I wrote is completely blank as if I wrote nothing.  I'm not sure why this is happening, but I've experienced it enough for it to become annoying.   

 

I haven't read anything about this issue, so I was wondering if anyone else has experienced this problem?

Message 1 of 2
latest reply
1 REPLY 1

Re: Ebay Listing Revision... Disappearing Descriptions bug?

I have been having the same problem, and as a long-time seller, it has cost me some serious time and effort wasted. Now, when I revise a listing with a very detailed description, I first copy that description into an Windows 10 Sticky Note, so that I can retrieve it from there if I have to. But when my descriptions disappear, sometimes even item specifics do also. I haven't bothered to call ebay reps about this, because I don't trust them to know what to do, nor do I have yet more hours to waste, waiting for a call back, getting shuffled around from rep to rep, or getting dropped altogether.

Message 2 of 2
latest reply