My problem revolves around 3D type picture taking or small objects that need to show more detail, using photo method other than a scanner
I have tried now for almost 6 months to try to get eBay to help me resolve an obvious picture uploader glitch
that all of a sudden began corrupting some not all of a select type of picture upload process that worked seamlessly for years until now, The fine folks at eBay tweaked something in their picture uploader ,that has wreaked havoc for me, and probably many others, I will try to explain as precisely & concisely as possible because this really has become a major issue for me, and my ability to post auctions. Here goes, please be patient and read this if you truly want to help.
Bear in mind, that this only effects ,phone camera picture taking and file transfer/uploader
for 3d type detailed pictures (small Hot Wheels or Matchbox type cars
***** using scanner picture taking still works just fine ******
This ISSUE as I said, relates solely using phone camera picture taking method
Of special note This was NEVER an issue for the last 15/20 years .
I usually take 12 pictures for every Matchbox 0r Hot Wheels car auctions, or any 3d type of item
What used to take at most 15 minutes to create & post and Auction, has now become a **bleep** shoot, only a few select pictures sail through without getting corrupted and having to be shot over & over & over again, hoping to catch a picture that the uploader likes and passes through without getting an error message and denying the picture upload completely, I have even gone as far as trying to post some pictures within the actual body of an auction, sometimes it works, many times it doesn't and replies with error message regarding size limit within the auction, causing me to hopefully pick & choose the right picture to put inside the body of auction, I am unable to put as many pictures that I want of need for my auction
uising this method, there are usually 3 tpyes of pictures that will sail right through the proper way in picture uploads, The 3 types of pictures are :
straight front view, straight back view, and most times but not always the a straight
front to back undercarriage view
any other type of picture ( angled, sideways ,etc gets corrupted and error messaged )
What used to be fun, quick and an efficient way to create a listing
has become a long frustrating arduous task, that many times, I just walk away, and don't list anything
My productivity has dwindled to nearly a crawl right now, I went from normally listing 200 +/- auctions at any time
to just barley keeping 100 auctions alive
While I have always been a great advocate for ebay and their great selling platform
I am so utterly disappointed in the unresolved issues here with eBay's photo uploader,and lack of help ,support and/or resolution
Coupled with the new Seller Hub, where I virtually have no control of my money now, I am seriously looking at other venues
PLEASE CAN SOMEONE HELP ME?????
Thanxs
Luke
ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
