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Despite being a multilingual site, eBay doesn't write in the official language of our region

I am still dumbfounded by eBay's cultural insensitivity to countries and languages! I live in French speaking, where the official language is ... FRENCH.

 

When you open an account on eBay.com or eBay.co.uk or wherever, as soon as you mention that you live in Switzerland, the page switches to GERMAN and you get all communication in GERMAN!!!

 

I spoke to customer services (based in GERMANY!) and they said the only way around this was to open a new account. So I tried, but again as soon as I enter my phone number or address it flips to GERMAN!!! Can't even seem to be able to delete this new account I created, so will be bombarded with promotion e-mails in German forever after. Grrr. 

 

How backward is that? How rigid also! There is no technical reason for this just a programming decision. Apparently it works in Canada, why not here?

 

If a solution is not provided for this, I will be looking at ways to have eBay banned from marketing in Switzerland, and have the ebay.ch domain removed. 

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