eBay

tide_redux · ‎01-25-2019

Each time I create a draft for a single item, I am getting two or three duplicate drafts showing up in my Draft listings which I then have to delete. (Using most current Chrome browser on PC.) This just started happening yesterday (1/24), was not happening on 1/23.

brian@ebay · ‎02-04-2019

Hi everyone, this should now be resolved

Brian,
Community Team

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dtexley3 · ‎01-25-2019

tyler@ebay Tag, 1/24 was a code release day, possible issue that needs to be sent to devs.

Member of the Grumpy Old Man crew

brian@ebay · ‎01-25-2019

@tide_redux wrote:

Each time I create a draft for a single item, I am getting two or three duplicate drafts showing up in my Draft listings which I then have to delete. (Using most current Chrome browser on PC.) This just started happening yesterday (1/24), was not happening on 1/23.

Hi @tide_redux, I've tried replicating this in Chrome but I haven't been able to. Does this happen when you use another browser or just in Chrome? Can you give me the steps you are taking to create a draft? I want to try and take the same steps you are in the hopes I can replicate it. Thanks!

Brian,
Community Team

tide_redux · ‎01-25-2019

I just tried it in Firefox and the problem did not occur. I went back to Chrome and created a new draft and the duplication occurred.

I go to DRAFTS, then select CREATE LISTING, then select SINGLE LISTING. I complete most of the fields except for the description, add photos and then SAVE AS DRAFT. The result is one draft with the data I entered with photos and one draft with just the title and none of the other data I entered and no photos.

This does NOT happen if I am creating multiple drafts where I enter all the "common" information but no photos. I can go in and complete those multiple drafts and no phantom draft appears. Seems like it either has something to do with single listing or with addition of photos???

vivabe · ‎01-25-2019

I also have an issue with listing/drafts which started yesterday, January 24.

Every times I create a new listing, the listing launches but it also creates a draft.

This is confusing and also time consuming because I have to check to make sure the listing actually launched.

I am using Edge. It has never happened before.

tide_redux · ‎01-26-2019

I just realized that what vivabe describes is what is happening to me. The "phantom" draft is being created immediately after I enter title information in the "Tell Us What You're Selling" and click on Get Started. I used to have to click on "continue without selecting product" but now it skips that and as soon as I enter the title and click on "Get Started" it goes directly to the listing form and creates a draft. When I complete the listing form and click on Save as Draft the actual draft is saved but the initial one remains as a separate draft.

candyman13icecream · ‎01-29-2019

I am having the same problem, I create one draft, go to save it and there is another one already there. One is complete with pictures the other has none. Have to manually delete one each time. way to go.guys

mulagadoo · ‎01-30-2019

I am having the same issue. Each time I save a draft a duplicate draft is created, but with only the title.

vivabe · ‎01-30-2019

You may want to check this post I started in the "selling" discussions. Hopefully this will be fixed soon. I hope the link works.

https://community.ebay.com/t5/Selling/Unnecessary-saved-drafts-when-I-launch-listings-BIG-PROBLEM/m-...

brian@ebay · ‎02-01-2019

Hi everyone,

I'd like to know if anyone has experience this in a browser other than Chrome. If so, which browser did you use? If you are using Chrome, will you try clearing your cache and cookies and then close the browser completely. Reopen the browser, then see if the draft issue persists. Thanks!

Brian,
Community Team

vivabe · ‎02-01-2019

brian@ebay wrote:
Hi everyone,

I'd like to know if anyone has experience this in a browser other than Chrome. If so, which browser did you use? If you are using Chrome, will you try clearing your cache and cookies and then close the browser completely. Reopen the browser, then see if the draft issue persists. Thanks!

I use Edge. I also posted about this issue on the "selling" board. Several people are reporting experiencing the same problem.

I also had, and have again, to clarify that in my case (and other member's) drafts are saved each time I create and launch a new listing. The drafts have a title and the rest of the listing form is blank. It started on January 24 and it is still doing it.

Not only it is annoying but it is also a huge waste of time if we want to save actual drafts because we need to check which ones are real and which ones are just empty copies. I am not saving drafts to list later at this time for this reason.

Thank you for your assistance.