Complaint against a ebay customer representative

[yogi_ramdev]

Hi there,

I had a discussion with ebay representative today and she abandoned the conversation midway.

Chat transcript number is  SR# 1-334469708000

Please suggest me how to file a complaint against the representative.  I wasn't even disconnected and she was receiving my messages. 

I took screenshots of entire conversation as proof.

Can provide if required 

Thanks 

[714gorilla]

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@yogi_ramdev wrote:

Hi there,

I had a discussion with ebay representative today and she abandoned the conversation midway.

Chat transcript number is  SR# 1-334469708000

Please suggest me how to file a complaint against the representative.  I wasn't even disconnected and she was receiving my messages. 

I took screenshots of entire conversation as proof.

Can provide if required 

Thanks 

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What country were they in?  I talked to one in Columbia, who of course can't help.  Ebay doesn't give them enough information or authority.  I doubt any of the reps in USA are taking calls since they're forcing MP and other new (unwelcomed) changes these days.

[yogi_ramdev]

I had good reps as well, so far.

This is more subjective case 🙂

[consignedforyou]

There is a feedback button when the chat ends. It’s a thumbs up/thumbs down symbol. If you open another chat window, the old chat may still be on there.

Good luck though. Every customer service agent at eBay is a complete and total moron.

[whattheactualfox]

Why not message them on Facebook? They cant "Close the chat" and they are very helpful. You could let them know about this.

http://www.facebook.com/eBayForBusiness

[714gorilla]

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@consignedforyou wrote:

There is a feedback button when the chat ends. It’s a thumbs up/thumbs down symbol. If you open another chat window, the old chat may still be on there.

Good luck though. Every customer service agent at eBay is a complete and total moron.

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Consign - I agree with you on reps.

Yogi - I was talking about a phone rep (in Columbia) sorry I see yours was on chat. Good luck with any Ebay rep these days