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Can't upload photos to Listings- Keep getting Internal Error Message

Can't list anything.  The image uploader is taking forever and then it gives an internal error message(SD009).  No way to contact customer support either because they don't open until 8am EST....

 

 

Message 1 of 139
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138 REPLIES 138

Re: Can't upload photos to Listings- Keep getting Internal Error Message

brian@ebay
eBay Staff (Alumni)

Hi everyone! We’re aware some customers are experiencing difficulty in utilizing certain site features (printing shipping labels, uploading images, and member to member messages). We’re working urgently to address this issue. Be sure to check the System Status board to be updated when these are resolved. Thanks for your patience while we work to get this resolved! 

Brian,
Community Team
Message 106 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

i'm having the same problem (utah). it's been 5 hours since the problem was first reported- why hasn't it been fixed yet?

Message 107 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Same issue here, VERY frustrating! When not one thing, it is another. Ebay would do better if they would stop making constant changes and concentrate on what exists now. 

Message 108 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

It's not working for me.

Message 109 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

An ETA from eBay support would be nice and a reasonable request.

Message 110 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

I'm a Japanese seller .Me, too. SD009 error keeps occurring.
Dear ebay technical staff! Please fix the error as soon as possible!!!!
Message 111 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Well, I somehow got one image to load up...and then promptly got the error message again when trying to upload the next one. Grrr.

Message 112 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

I didn't read through the whole thread (as it's long), so most likely you all know this by now, but if not ...

 

There are Multiple Known Technical Issues and eBay has reported them at the System Status Pagehttps://www.ebay.com/sts

 

This impacts Listing and Printing Labels.

 

Message 113 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Yikes! How do you list 300 items in one day? I need to know as my death pile is huge! : )

Message 114 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Labels won't print. Will this affect my ratings if my packages don't go out by expected timeframe?

Message 115 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

I'm having the same problem. I seen they said somewhere that they are aware of the problem and fixing it soon.

Message 116 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

same in Italy

Message 117 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

it's not the browser. I use GarageSale (a Mac application) and having the same problem.

Message 118 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Don't worry everyone, billing and fees are still working.

Message 119 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Still broke.

It is an ebay problem.

Message 120 of 139
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