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Can't upload photos to Listings- Keep getting Internal Error Message

Can't list anything.  The image uploader is taking forever and then it gives an internal error message(SD009).  No way to contact customer support either because they don't open until 8am EST....

 

 

Message 1 of 139
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138 REPLIES 138

Re: Can't upload photos to Listings- Keep getting Internal Error Message

Same issue here, cannot revise a listing with new photos. Multiple devices, file formats, file sizes, etc. Very poor timing, I very rarely find myself with time during the week to improve my listings and they are failing!
Message 31 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Spoiler
Having the same issue, with major listing to do today
Message 32 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Same problem here.
Message 33 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Same problem here! It started with only a listing here and there. But now it appears to be any and all of them.

Message 34 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Having same issue   Internal error  Can't list items without pictures.  Please correct this issue. Spend more time on essential requirements and less on **bleep**. 

Message 35 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

i have the solution. time for the pub

Message 36 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message


@harri1163-ydalqjct wrote:

Having same issue   Internal error  Can't list items without pictures.  Please correct this issue. Spend more time on essential requirements and less on trying to change seller requirements. 


 

Message 37 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Experiencing the same issue.  Thanks for info on contact with customer support.  One would think that ebay would have a tech team available or on call 24/7 to address issues like this.  Guess not.  

Message 38 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Thanks for the info.  Having issues here too..

Message 39 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Same.

Message 40 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

I'm able to type in all the details of listings, which is time consuming.  I'll add the pictures when the upload feature is fixed. 

 

We can take our pictures.  Type in details.  Save as drafts.  Complete later. 

 

Just an idea.

Message 41 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Same problem here, 09.20.2019, 9am ET, GA USA. 

 

Internal Error (SD009) when uploading the photos. I've been trying for over an hour, restarted computer, google chrome, cleaned everything.

 

I've just got off the phone with CS, they said they are getting a lot of reports about the issue this morning, are working on it and it should be resolved within 24 hours.

 

They need to do it sooner than that, I need to list my items for the weekend!!!

Message 42 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

................................... /???

 

Message 43 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

Nearly a $10b company with probably more than a dozen and a half datacenters, dedicated IT staff on payroll and at least two IT firms to pick up the slack, and almost 200 million users actively registered on eBay... you would think they could at the very least keep their servers up 99.99% of the time for the **bleep** and pillaging they perform on their 'customers.'

Message 44 of 139
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Re: Can't upload photos to Listings- Keep getting Internal Error Message

same here too...now the bigger question is are customers going to be able to see pictures in our listings?  my orders are down and this will hurt even further..

Message 45 of 139
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