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Can't print shipping labels

Anyone else having this problem?  Purchase label button will not light up at the end.

Message 1 of 110
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109 REPLIES 109

Can't print shipping labels

Yup, problems since early last night.  Was having 2 different (both bogus) messages.  Finally a window around 3AM last night when it seemed to work for awhile.   Guess it didn't last long. 

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 31 of 110
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Can't print shipping labels

 Not working for us

Message 32 of 110
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Can't print shipping labels

I'm having the same problem since this morning and its quite irritating at this point. How does this get fixed please  

Message 33 of 110
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Can't print shipping labels

yes, same here.

Message 34 of 110
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Can't print shipping labels

Devon, I have multiple seller accounts and keep them open at the same time by using one on chrome, other on firefox.  The one on chrome seller A did not function properly at all, it generated label sized for 4X6 inch thermal label and to print on paper size of 8X11   I tried everything to fix the pdf on chrome for seller A but it had simply generated wrong.

 

The firefox one seller B printed fine on my thermal 2.5 X 7 labels. 

 

I logged out of seller B account on firefox and opened seller A on it.  I went to labels, chose to reprint and it allowed me to print normal 4X6 on normal 4X6 thermal printer.  I have no idea where to change label size settings any longer on ebay after 24 years, and the pdfs were already generated from on chrome so just went with that for now BUT

 

PARTIAL SOLUTION for EBAY TEAM: REPAIR EBAY LABEL PRINT/CHROME CONNECTION.

 

Firefox still working fine

Message 35 of 110
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Can't print shipping labels

Use Firefox browser

Message 36 of 110
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Can't print shipping labels

same here. what is going on?????

Message 37 of 110
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Can't print shipping labels

I've found that it seems to be a Chrome issue.  I switched to Safari, and it works fine for me.

Message 38 of 110
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Can't print shipping labels

I was able to use Edge this morning to print 17 labels

 

back and forth it took me a lot longer than it normally does

 

the annoying pop up for every single label about how easy it is looks dumb

 

at least they have the warning on chrome thats its busted

I still have 2 that will not print but its only 7:12 am here now

the post office opens for me at 9 and I need to get 1 scanned in that cost big bucks 

 

thank heavens for ship now..hope it works when I go to use it

@cypress.grove 


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 39 of 110
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Can't print shipping labels

Im having the same problem

Message 40 of 110
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Can't print shipping labels

any idea when you will be back up?

Message 41 of 110
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Can't print shipping labels

Here we are at almost 2:30 cst in the afternoon and still can't print labels.  I really don't want "late shipments" on my account over an issue I had no control over. Any updates??

Message 42 of 110
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Can't print shipping labels

I cleared my cookies and switched to a browser I don't use as frequently and as long as I go slow I've been able to get them to print today.  Good luck and hope it works smoother soon.

Message 43 of 110
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Can't print shipping labels

It only happens to me when I ship Media Mail.  All other labels print with no problem. Weird.

Message 44 of 110
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Can't print shipping labels

Yes, I "tried later" as suggested several times during the day.  Tried until after 3:00pm Eastern Time and finally went to the post office and paid there so that my package would not show as shipping late.  I entered the tracking number they provided for the item manually.

 

Message 45 of 110
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