02-19-2025 08:13 PM
Every time I try to add a photo to a card in my collection, its turns red and says invalid format and closes the edit collection item screen now.
I am using the same type of photos (jpeg, file size not an issue) that I have always used and all of a sudden as of a couple days ago I can't add photos anymore.
I have tried clearing my cache, different browsers etc. with no luck. It can't be the photos bc these are all the same ones (taken with iphone a week or two ago) that I was using to add to collection items with no issues previously.
Anyone got any ideas when this will be fixed?
02-20-2025 03:07 PM
No solution I've found yet, just adding that I am running into the same issue today. It's the first time I've tried adding things to my collection, I thought I was doing something wrong. Should be straightforward though, and I have tried a couple different supported image formats. No idea why it fails this way, and annoying that it closes the whole window out.
02-20-2025 04:10 PM
I've run into the same issue. Have not been able to upload photos for two days. Have not seen any fixes being announced yet.
02-20-2025 04:12 PM
@bsb_gold_and_pawn @mcde_850 @cardcollectingcorgilover
Use the ? icon on the bottom right of the website (or shake your device if using the app) to file a tech report.
The more people reporting, the more eBay will pay attention, the higher it will go on the fix list.