Can't Get In Contact With Agent

[jrstout82]

I've multiple times attempted to contact an agent for help with an issue, and it continuously forces me to ask for a call... but my phone never gets a call from an agent. It won't give me the option for chat with an agent. So what do I do to solve my issues besides come here and hope that someone replies expeditiously?

[tobaccocardyahoo]

Usually, there is nothing a customer service can do for a seller.

Try posting what your problem is on this forum, and see if the denizens of the forum can point you to the way to resolve your problem.

[wastingtime101]

If this is about the eBay Standard Envelope problem @jrstout82 , that was answered on your other thread. Items over $20 do not qualify for ESE. 

Because your auction format listing exceeded $20 you cannot purchase an ESE label.

You need to either pay for a tracked package service through eBay like Ground Advantage, or you can ship untracked with a postage stamp. Shipping untracked leaves you liable for refunds on non-receipt claims since you will not be able to prove delivery.

Don't offer ESE if you think an auction may exceed $20 - or up your auction starting price to account for the cost difference of Ground Adv (build it in to the item price) so there's no loss.

[kensgiftshop]

If you did get a hold of CS there's nothing they could do.

You solve your issue by shipping the card and taking a hit on the extra shipping.