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Calculated Shipping incorrect ?

Hello at no fault to buyer they were charged 2.94 for an 8 ounce usps first class package .. My actual cost was 4.13 .. how did eBay's calculated shipping come up with 2.94 ? .. especially for PR lol 

 

Screenshot 2023-03-18 at 8.15.31 AM.png

Message 1 of 7
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6 REPLIES 6

Re: Calculated Shipping incorrect ?

Did you receive an email from USPS?

Was there a difference in weight between the "weight on label" and the "actual weight"?

 

Message 2 of 7
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Re: Calculated Shipping incorrect ?

$2.94 is NOT the correct price for an 8 oz. item- even if shipping next door. Looks like you either did not input the correct weight or the correct shipping type (there is a difference between a 1st Class Envelope and a 1st Class PACKAGE (which you needed to have chosen)- sounds like you used the Envelope. 

Message 3 of 7
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Re: Calculated Shipping incorrect ?

The weight of the item was correct and the shipping policy I use is for usps first class packages.. I have eBay working on the glitch as Im not the only one its happening to .. It happened again this morning 😞 

 

I wish it was that easy .. keep an eye out if you are using calculated shipping .. its only been occurring on first class listings 

Message 4 of 7
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Re: Calculated Shipping incorrect ?

It really is that easy.

 

$2.94 is the rate for an 8 ounce USPS "large envelope" to any Zip.

 

I'm sticking with that answer unless a screenshot shows differently 🙂

 

Message 5 of 7
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Re: Calculated Shipping incorrect ?

I've only seen this when someone uses envelope instead of package (and I see you said you use package).  If you use the little pop up calculate shipping chart, there are two selections that would make it an envelope instead of a package as well, it would be nice if the word "package" was included in the description to be clearer when selecting.

 

Thanks for the heads up.

Message 6 of 7
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Re: Calculated Shipping incorrect ?

Seems that eBay has eliminate that with the "new" listing tool.

 

Seems that "large envelope" is no longer a choice, eliminating the "non-tracked" rates.

Message 7 of 7
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