Buyers having issues paying for items, error at checkout saying "does not ship to this state"

[amt_memorabilia]

Has anyone else had this issue yet? Nothing on my end or nothing I did to the listing. Everything else that ended at the same time yesteray worked fine and people have paid. But two buyers have reported, One in NJ and one in CA, that when they go to checkout it says "This item does not ship to (state), United States. Here is what you can do:

- Change Address

- To ask for an exception please request a total from the seller

They then have the option to request a total. They click that, I get the request total email, I send the invoice again, and still shows the same error.

Just wondering if anyone else is seeing this issue today.

[gloryglorygifts]

I got this today, but it was for a buyer in Puerto Rico, who had it as their country rather than a state of the U.S. I printed the label out through paypal multi shipping. I haven't seen any notices on the USPS sites about not delivering in areas of the U.S.

I'm at a loss to help you. Maybe there is a typo in their address.

[amt_memorabilia]

Thanks for the response. Both of these buyers are regulars with my items. Usually at least once a week and nothing has changed on either of our ends since then. Everything else seems fine with other buyers even in those states for the same items. Very odd.

[tdonovan5508]

I'm having issues buying items. I tried 3 different credit cards(that I've used numerous times on Ebay) And they won't take the cards. It keeps saying "Use different credit or debit card" and "Pay with Paypal account" I don't know what is going on. I was trying to buy 3 different products. I even went so far as to try and pay for them individually, And it still won't let me. This is ridiculous

[parshjoshu]

I'm having trouble buying too just says that We can't process your payment never had this problem before

[ntate.tsepang]

Hi- I keep getting the same message! Were you able to find a solution? I can't pay for my items. 

[pierre813]

I have exactly the same problem since yesterday, "This item does not ship to ...".
And this morning I can't pay another seller because this same problem.

I purchase items from these two sellers each week, so what is happening ?

But with two other sellers I had no problem to pay this morning, so it's not a generalized problem ...

[urban_picker]

ebay has been working to fix this issue since Feb 10th, still not 100% fixed.

[eburtonlab]

@pierre813 

Have you tried paying for that order via the eBay app?

Or by signing in to ebay.ca and going to your Purchase History page there to pay?

Those suggestions have sometimes helped in the past when there were checkout issues with the ebay.com site; no idea if either will help here, but might be worth a try.

[pierre813]

Hello eburtonlab,

Thank you for your suggestions.

I don't have any portable device, so the eBay app is not a available solution for me.

Just before trying ebay.ca, I tried a last time using ebay.com, like I do almost everytime, and the problem is now solved (!!!) I was able to pay for the two orders !

Probably ebay changed something to solve the problem, I don't know if it will work for the other buyer that reported this problem before me ...

[eburtonlab]

@pierre813 

You are welcome -- glad to hear things are working for you now.