03-06-2024 05:44 AM
As of yesterday morning, everything was fine. This morning I attempted to list something and there are now NO OPTIONS to choose from. I opted out of business policies a long time ago, but now suddenly eBay is creating them for me! I can't delete them, because eBay suddenly has them attached to a listing. This is maddening!
I can't even get the item listed because I can't get passed this. I can't chose a shipping method, return policy, etc. I click on the drop-down list, and now there is no list for anything. The only thing it is giving me an option to do is create a policy. If I wanted to do that, I would have done it. I opted out of the business policies last year because eBay kept adding new ones on their own.
Anyone else having issues? Screenshot below.
03-06-2024 05:56 AM
03-06-2024 06:28 AM - edited 03-06-2024 06:30 AM
I am just guessing here, but don't you have to opt-out here:
https://www.ebay.com/bp/policyoptin
small link top right
03-06-2024 06:36 AM
Did you copy a listing that may have had policies set up?
03-06-2024 06:37 AM
I actually HAD opted out... that's what I'm saying. Now suddenly, I'm not and I did not change this.
03-06-2024 06:39 AM
I simply opted out again. Thanks for catching this! Although... I still would love to know why they opted me back in, lol!
03-06-2024 06:51 AM
@heirloomangel wrote:I actually HAD opted out... that's what I'm saying. Now suddenly, I'm not and I did not change this.
Yeah, I did see you wrote that. Certain actions on eBay can opt a seller back in and you don't realize until you create a new listing. I don't have a list of what those triggers are. I think opting in to Seller Hub might be one.
Either way, you were opted in at the time of your post so the best advice I could give was opt out again if you don't want to use biz policies. 👍