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Bulk Label generation errors out

On purchasing label through bulk label printer, receive following message:

Bulk label printing error Sorry, something went wrong.

Labels are billed and tracking is added to orders, but labels have to be reprinted individually. 6th day in a row, no solution. Using fully updated google chrome. 

Message 1 of 11
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10 REPLIES 10

Re: Bulk Label generation errors out

Try a different browser, I use Firefox or Edge on my PC and Laptop or Safari on iPad without issues. 

Message 2 of 11
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Re: Bulk Label generation errors out

Same error message on Edge, updated as of today. 

Bulk label printing error

Sorry, something went wrong.

Message 3 of 11
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Re: Bulk Label generation errors out

eBay has a good number of servers that serve specific areas, could be the server for your area is having issues.

Message 4 of 11
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Re: Bulk Label generation errors out

This issue is still ongoing 05/28. Hopefully there will be a solution. 

Message 5 of 11
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Re: Bulk Label generation errors out

We have the same issue. We reported it to eBay customer service today.  The issue has been happening for a week. 

Message 6 of 11
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Re: Bulk Label generation errors out

Same here.  Problems and more problems.  EBay never has any answers though.  

Message 7 of 11
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Re: Bulk Label generation errors out

Issue still ongoing as of today, 05/29.

Message 8 of 11
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Re: Bulk Label generation errors out


@noesatticonline wrote:

On purchasing label through bulk label printer, receive following message:

Bulk label printing error Sorry, something went wrong.

Labels are billed and tracking is added to orders, but labels have to be reprinted individually. 6th day in a row, no solution. Using fully updated google chrome. 


Hey @noesatticonline! Thank you for reporting this and the Product team is aware and is currently looking this. 

Devon,
eBay
Message 9 of 11
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Re: Bulk Label generation errors out


@noesatticonline wrote:

On purchasing label through bulk label printer, receive following message:

Bulk label printing error Sorry, something went wrong.

Labels are billed and tracking is added to orders, but labels have to be reprinted individually. 6th day in a row, no solution. Using fully updated google chrome. 


Hey @noesatticonline! I have gotten word that is should now be working as intended again.

Devon,
eBay
Message 10 of 11
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Re: Bulk Label generation errors out

Working good now. Thanks

Message 11 of 11
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