eBay

gear-house · ‎08-16-2018

For the last week, I have not been able to make any price changes to any item with variations! This is killing me! I get 4-5 error messages for every single listing with variations:

Please fix the following errors:

Duplicate variation specifics
Missing name in name-value list.
Quantity is not valid for an item with variations
Quantity is not valid.
The UPC field is missing.

There is NOTHING wrong with these listings (all have UPC, all have quantity, no duplicates, etc.) and the bulk editor has always worked, up until about a week ago! I cannot change 300+ listings manually. Please fix this eBay.

bigdeals.etc · ‎08-16-2018

@gear-house wrote:
For the last week, I have not been able to make any price changes to any item with variations! This is killing me! I get 4-5 error messages for every single listing with variations:

Please fix the following errors:

Duplicate variation specifics
Missing name in name-value list.
Quantity is not valid for an item with variations
Quantity is not valid.
The UPC field is missing.

There is NOTHING wrong with these listings (all have UPC, all have quantity, no duplicates, etc.) and the bulk editor has always worked, up until about a week ago! I cannot change 300+ listings manually. Please fix this eBay.

Yes I'm getting the exact same thing that started last week. I suspect it began the day ebay announced the Fall Seller Update... as I believe that day caused other glitches for MV listings. I also checked with another seller friend of mine and they get the exact same error. I haven't called ebay about this since it isn't as pressing as another larger MV listing glitch.

gopetersen · ‎08-16-2018

OMG! Do NOT use the bulk editor for Variation listings right now. It's not the bulk editor, it's the variations listing tool that is severely broken at the moment.

Even if you edit individually (not using the bulk editor), you will run into many problems and might lose all your photos and your price information and not be able to get them back.

bigdeals.etc · ‎08-16-2018

Hm yea you have a point there. Most likely it's that variation revision pop up section that is causing the problems in bulk editor. I guess I have one more thing to call and report to eBay about.

Thanks for the insight though. The bulk editor might just be fine. I wouldn't know or be able to test it because all of my listings have variations.

gear-house · ‎08-20-2018

I wish it was a pressing issue. I really need to stay on top of pricing during the SHORT selling season for back to school, etc., and what used to take 7 minutes is now taking HOURS. Ugh!

spyglassdesigns · ‎08-20-2018

Having same issues and reported it twice already. You can't change quantities either to restock, get same error messages, defaults to quantity 5, with error, have to back out of bulk edit.

mvb.vinyl · ‎08-22-2018

Bump, having the same issue. This is making restocking VERY difficult and time consuming!

mvb.vinyl · ‎08-29-2018

This is still not working and needs to be addressed immediately. Trying to manage stock levels is a nightmare right now!

mvb.vinyl · ‎08-29-2018

@Anonymous can you please take a look and pass this along to someone who can get this corrected?

Anonymous · ‎08-29-2018

@gear-house wrote:

For the last week, I have not been able to make any price changes to any item with variations! This is killing me! I get 4-5 error messages for every single listing with variations:

Please fix the following errors:

Duplicate variation specifics

Missing name in name-value list.

Quantity is not valid for an item with variations

Quantity is not valid.

The UPC field is missing.

There is NOTHING wrong with these listings (all have UPC, all have quantity, no duplicates, etc.) and the bulk editor has always worked, up until about a week ago! I cannot change 300+ listings manually. Please fix this eBay.

Hi @gear-house, thank you for sharing details on this! I've gathered up the reports from our Community and passed this along to our tech teams. I will update if we need anything else in our investigation and once we have more details to share. Thank you for your patience while we get to the bottom of this.

getbestvalue · ‎09-05-2018

I have been having the same problem since the beginning of August, sent screenshots to Ebay CS, today is Sep-5.
Nothing is done. They won't even acknowledge that the problem exists. Really bad..

WHEN WILL IT BE FIXED?

obtanium_enterprises · ‎09-05-2018

Q: "WHEN WILL IT BE FIXED?"

A: ...

gear-house · ‎09-05-2018

Still broken. It frustrates me that a multi-billion dollar company like eBay can't find the time to fix a simple form. The most basic functionalities, like changing price, shouldn't be a problem.

ezbayourway · ‎09-05-2018

I'm still having the same issues. I used to edit my prices in the bulk editing tool, and now it's impossible. I think it's killing my sales. Hope EBAY gets it fixed soon! ! !

puredesignhome · ‎09-09-2018

I have no problem using the editor for individual listings with variations. I am seeing the additional variations being added (with null values) using the bulk editor. I finally got a competent eBay rep, and they said the following: On August 27th the bug was reported, expect 60 days to fix. Of course, this bug was plainly visible long before that, acknowledged by some eBay employees, and won't be fixed in 60 days (I'm 4 years into the show-stopping "Mixture of self-hosted and EPS" bug not being fixed), but there you have it.