10-05-2020 06:00 PM
WHAT IS GOING ON?!? I have auctions ending WITH BIDS, but they show as UNSOLD! eBay is an absolute mess, just unreal! Honestly, every time I log on or check the app, I wonder what's jacked up next. I'm a long time seller, so I know the routine. I can't imagine the perception it gives to new sellers, I'm sure confidence in the platform isn't part of it. I'm over it. #ebay #fixyoursystem
10-05-2020 07:33 PM
I used the chat option to speak with an eBay customer rep and they mention to allow 24 hours for resolution as they have their IT department working on this issue as the highest priority. It's really inconvenience and appalling how eBay has yet to evolve in the more than 20 years they have been in business. Their systems are archaic and need a huge upgrade all around.
10-05-2020 07:35 PM
There is a way for you to see who the last bidder was- gonna try to reach out to them and let them know of the seller's glitch to avoid negative feedback or cancelled orders due to inability to pay.
10-05-2020 07:35 PM
Had no idea this glitch has been going on for hours today, let alone all week. this is insane.
10-05-2020 07:45 PM
As a buyer I'm having a similar problem. It shows I was the highest bidder but says "sorry you missed out." I won the auction but it won't let me pay for it because it's not recognizing me as the winner. And it's not in my "didn't win" item list nor is it in my "items won" list. Very frustrating.
10-05-2020 07:50 PM
what the hell's going on i sold 64 items tonight 58 of them say item did not sell customers are raising hell not being able to pay as i cannot send any invoices. what the hell EBAY FIX THIS **bleep**.
10-05-2020 07:54 PM
Five auctions ended tonight, 2 had bids on them. All 5 have vanished after ending, nothing in the unsold items, nothing in the awaiting payment either.
10-05-2020 08:28 PM
Same problem here. We had 6 items with bids show up in unsold instead of sold just after closing. One of the bidders (who was the only bidder) contacted us & said eBay sent a message that said he missed out on the item. Great. Called eBay support & made him aware of the problem, also citing this discussion that this has happened to other sellers.
10-05-2020 08:39 PM
I’m having the same problem, 2 auctions with bids are now in my unsold section. One buyer reached out to me that she was trying to pay but couldn’t, somehow I ended up getting a payment from her after a little bit. The other auction said I got 2 bids but is only showing the starting bid so I can’t even try to contact the buyer cause I don’t know if the bid I’m seeing is the winner.
10-05-2020 08:52 PM
Same thing here, i had a handful end and go to Unsold. I also couldn’t send offers fo buyers. Ebay is going down hill quick. I have a lot of my items in Mercari & poshmark because the pay system is much easier. This to me is a small business i can’t have this **bleep**.
not to mention I’m still not fully up on Managed Payments “iT wIlL bE lIvE iN jUlY”
Also I’ve seen a huge influx of rude buyers who feel they can do what you want. Who can get away with messaging you harassing you and leaving you negative feedback.
i dunno what the **bleep** happened but eBay isn’t what it used to be
10-05-2020 09:08 PM
Same here
10-05-2020 10:12 PM - edited 10-05-2020 10:15 PM
We're having the same problem. It seems like eBay's IT team likes to work on things that aren't broken, at high-traffic times.
All of the items that did not sell have also lost their "watchers" count, so now I don't know what's worth relisting.
When we make mistakes, we pay. I wonder if eBay is going to make up for this?
10-05-2020 10:24 PM
Same here. I had nine auctions that ended tonight with bids, and they all show up as unsold. eBay needs to get this fixed!!!
11-06-2020 07:38 PM
Do you know of any current “glitches” where someone bidding on an auction item sees immediately that they’ve won the item however the seller says they haven’t. .
i have bid on many things under one seller and she told me that another party actually won the item I bid on?
Um, what? I don’t believe her. . My thoughts are that she wanted more for the item. Anyway when I mentioned I was a very experienced seller, and was going to call eBay (I used my new account to bid on her items) surprisingly enough I found myself the winner within minutes!