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App on iPhone 12 opens then crashes

App on iPhone 12 as soon as I sign in it closes the app. Have reset and updated phone also reinstalled app several times. 

Message 1 of 8
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7 REPLIES 7

Re: App on iPhone 12 opens then crashes

Having the same issue.  Tried everything but the app keeps crashing.

Message 2 of 8
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Re: App on iPhone 12 opens then crashes

Some users are apparently having a problem with the iOS version of the eBay app.

 

https://community.ebay.com/t5/Mobile-Apps/App-Ebay-doesn-t-work/m-p/33889805#M45838

 

Until eBay updates the app or addresses the issue, try using a mobile browser to reach eBay instead.

 

Message 3 of 8
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Re: App on iPhone 12 opens then crashes

elizabeth@ebay posted on another discussion thread that this issue should be working much better now. Are you still having issues @walmartman15408 @pgh1975 ?

Message 4 of 8
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Re: App on iPhone 12 opens then crashes

Yep just tried again and still same thing. I reinstall the app and as soon as I log in it automatically closes. When I open closes instantly

Message 5 of 8
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Re: App on iPhone 12 opens then crashes

I deleted the app again, shutdown my phone, turned my phone back on and downloaded the app again.  Still crashing for me.

Message 6 of 8
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Re: App on iPhone 12 opens then crashes

OK, thanks for the updates. I tagged Elizabeth above, so hopefully she'll pass that on to the app  team when she sees your posts.

Message 7 of 8
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Re: App on iPhone 12 opens then crashes

I’m having exactly the same issue. EBay say it’s the phone, and Apple say it’s EBay???

Message 8 of 8
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