cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App crashing when listing an item

I have used the app to list nearly everyday for the past few months and there have been very little to no problems. All of a sudden today the app has begun crashing when I click "continue" when creating a listing. This has happened on both my iPhone and iPad (and yes, I have tried restarting both devices). There was not a device software update today nor an eBay app update today. Every other app on my devices has been working just fine, so I'm having trouble understanding what the problem may be.

 

My iPhone is a 7+ and is running iOS 11.4

My iPad is an air 2 and is also on iOS 11.4

 

 

If anyone else has been having this problem and knows what is causing it/how to solve it please let me know. This is very frustrating because I mainly list only using my phone and tablet.

Message 1 of 50
latest reply
49 REPLIES 49

Re: App crashing when listing an item

I have not updated the eBay app or my iOS, but this issue appeares to have been resolved. I am no longer having a problem with the app crashing when I click on the continue button.

Message 46 of 50
latest reply

Re: App crashing when listing an item

My daughter tweeted them yesterday with a link to this duscussion. Their response: 

 

"Thanks for highlighting this to us Mara. We want you to use our site with no issues. If that's still happening for you, please DM us with details so we can take a closer look ~Alvaro"

 

https://twitter.com/AskeBay/status/1006871806442180608

Message 47 of 50
latest reply

Re: App crashing when listing an item

How did you fix it I'm still having the same issue 

Message 48 of 50
latest reply

Re: App crashing when listing an item

Thanks for getting the tweet out! This issue is no longer a problem, as my Apps are working fine now.
Message 49 of 50
latest reply

Re: App crashing when listing an item

Same issue here. Is there anything happening to fix this?

Message 50 of 50
latest reply