Unfortunately I cant help but a similar problem has been happening to me for several months. It happens in both safari & firefox - when i try to "review an offer" (or try to accept or counteroffer) it brings me to a blank page. It also happens on my iphone (in the app and/or in safari too) but instead of a blank page it brings me to a page that says "this listing is no longer available or has been removed" (even though the listing has not been removed (i checked and listing is still visible via search or when i check on my compuer)). It doesnt matter if I try and accept the offer or if I try to counter offer or decline. It doesnt matter if i access the offer from my email alert telling me about my offer, from the app, from ebay messages or directly from the seller hub page which shows "offers awaiting your response". I have spent hours trying over and over again to successfully accept offers (cleared cookies, used different devices, refresh, clear history ect) and have become very frustrated.
My kind-of workaround has been to set all my listings with best offers to auto accept a certain amount and auto decline an amount .01 less than the accept amount. This is pretty good, except it eliminates my ability to counteroffer an offer which is too low which might result in losing a sale. Another problem arises if a buyer submits a best offer with an attached message (even if the message just says "Thanks") because then the submitted offer requires manual review to accept even if it falls in the auto accept amount bracket.
I REALLY WISH EBAY WOULD JUST FIX THIS PROBLEM. IT HAS BEEN GOING ON FOR MONTHS - NOT FAIR TO LET SELLERS ADD BEST OFFER TO LISTINGS AND THEN NOT HAVE A WORKING SYSTEM FOR SELLERS TO VIEW & RESPOND TO THEM. eBay - PLEASE FIX THIS PROBLEM.
