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Anyone else having a glitch with Seller Level Forecast?

Just checked my Seller Level Forecast and it appears that it's going DOWN next month. I looked at the details, and it claims I've only uploaded 8% of my tracking info on time, which is SO not true. I offer 1-day handling time and usually have labels printed and ready to ship the SAME day. I've never had a single late shipment in 2+ years. Can't tell if this is just a glitch having to do with eBay's re-do of the shipping label situation, but it's definitely freaking me out. I do everything they ask to keep my Top Rated status, making every required change, even when it consistently hurts my bottom line. 

Before I call to ask what's going on, I figured I'd ask here, in case it's just a glitch with the new shipping system.

Thanks in advance, y'all.

Xxo, Phoebe Marie

Message 1 of 37
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36 REPLIES 36

Re: Anyone else having a glitch with Seller Level Forecast?

My status isnt affected (yet).  I would worry about having my listings hidden by the bots when it drops to those levels.  I suspect its the new and improved seller punishment bots that they are implimenting and they are full of bugs.  Just like all other new ebay programs.  jmho

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Message 31 of 37
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Re: Anyone else having a glitch with Seller Level Forecast?

FWIW: Same here; now I'm the bane of eBay too, and sales have essentially halted. Yet another "improvement" to the "eBay experience" - Smiley Very Happy LMAO! 

 

No worries though, eBay has put out a 15% off coupon today.

Message 32 of 37
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Re: Anyone else having a glitch with Seller Level Forecast?

Yes,
Just called eBay. They are working on fixing it. They have a recording on...
Message 33 of 37
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Re: Anyone else having a glitch with Seller Level Forecast?

Ours as well. Hopefully they fix this soon.

Message 34 of 37
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Re: Anyone else having a glitch with Seller Level Forecast?

Yep, I have the same issue, states 34 listing out of 379 with on time tracking 7.9%, Yikes.  I called eBay customer service but it is a 18 minutes wait time.  I am an eBay concierge member so I usually get called back within a minute, not today.  Im guessing they are getting flooded with calls.  If they are smart they would just send out a mass email letting everyone know they are aware of the issue and working on it, but what do I know, I only have a PhD in common sense!!! LOL

Message 35 of 37
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Re: Anyone else having a glitch with Seller Level Forecast?

It is very interesting that only some sellers are affected.  If it is a glitch should'nt everyone be affected.  I wonder if this is another FU to the Top Rated Sellers who choose not to opt in to eBay's free return.  Just wondering????

Message 36 of 37
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Re: Anyone else having a glitch with Seller Level Forecast?

Yes this happened to me too. I called support and they assured me it was a glitch on their end and they are working to get it sorted out.

Message 37 of 37
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