04-27-2022 05:12 AM
Attn Tech / Bill / Performance team:
I am a top rated seller. I have not received top rated seller discounts on my sells since top rated. Top rated status not visible to buyers. Top Rated Count of # of Sales incorrect.
I sold a item for example buy paid $26.70 - I received a payout of $16.63
I have exhausted my resources which is why I am posting this. Additionally, I am paying for a store.
Shipping charges are deducted immediately from funds pending/available unless no funds available, taken from my bank account. Regardless if buyer pays for shipping.
I want monies owed from over charges and/or discounts owed as top rated.
04-27-2022 06:29 PM
Please review the answers you got the last time you posted this @vintgecollectibleworlda2
04-28-2022 06:42 AM
You need to offer free returns in most categories to get the TRS+ seal and the discount. Some categories require only 14 day free returns, including jewelry and most collectibles.
See the list here under 'see the full list of circumstances' to see what returns you must offer to get the seal and the discount.