11-25-2023 01:02 PM
Hello everyone,
I bought a product on eBay and I was charged for it, which was a "PREAUTH-SIG" on my bank account, but then I got charged again under a recurring charge. I didn't buy any item twice so I'm quite confused and I tried looking for a category to contact eBay support but was unable to find anything. I bought one quantity of an item, but ended up getting charged once more than I should have been.
Will my money be returned to me from the second charge or will I have to contact my financial institution?
Thanks!
11-25-2023 01:12 PM - edited 11-25-2023 01:13 PM
One is a pending charge when the sale is made and will be removed when the actual funds are removed for your purchase.