eBay Withholding Funds

[iheart_nelle]

This is my first experience as an eBay seller and it has been over 60 days of trying to receive payout. I have followed all of the instructions for authentication, using an eBay shipping label, the buyer has confirmed ultimate satisfaction in their purchase, I have even submitted my personal identification, social security number and bank statements to prove my identity, along with proof of purchase for the item that I sold. I have reached out to customer support via chat and over the phone, and I continue to receive conflicting information about my account status and payout. i am really concerned that eBay is scamming sellers and keeping our money (in this case thousands of dollars) I see that a lot of sellers have had this same complaint, has anyone had a successful resolution? 

[ebooksdiva]

You didn’t mention if you signed up with managed payments. You need to be signed up in order to receive your payouts. 

[iheart_nelle]

No I’m not. The account won’t allow me to add my banking information. 

[ebooksdiva]

Have you tried adding it here Payments 

Updating your checking account details for payouts

[guan_8102]

Similar issue here, my new account get suspended for no reason and the automated chat is just not helping at all. And I find no way to reach them out. They are avoiding us. Sucks platform ever

[iheart_nelle]

I’m sorry that this is happening to you as well. I’m trying to stay positive and optimistic but it really feels like I was taken advantage of as a seller and it’s so difficult to get a straight answer from anyone in customer support. 

[kensgiftshop]

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@iheart_nelle wrote:

No I’m not. The account won’t allow me to add my banking information. 

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If you can't provide a checking account, you can't get paid.

After awhile, the funds will be sent to your states unclaimed property and you can get it from them.

[fab_finds4u]

Maybe your bank isn't  approved.  

Or maybe it's because there's a policy that says new sellers can list 10 items valued at $500 per month, and maybe eBay is concerned you exceeded that and since your item was over $500 they might try and hold the payment for 6 months in case the happy buyer decides to file a chargeback or a PayPal dispute 180 days later.

I'm surprised they haven't asked for a receipt as well.

New sellers should  sign up for managed payments and make certain their bank is approved before listing. It seems like a trick, like a gotcha to let you list first and then

you find out your bank is a problem. 

Sorry this is happening.

Please send me a double meat BBQ from Doumars. 

Just kidding.

I used to live on Hollywood Dr off of Battlefield Blvd. Sure miss that place.

[lakefor94]

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@iheart_nelle wrote:

No I’m not. The account won’t allow me to add my banking information. 

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@iheart_nelle 

Which bank have you tried to add as your payout source?

It needs to be a checking account if I am not mistaken.

Some banks are accepted, some are not.

Try what @ebooksdiva suggested above. 

Post what bank and type of bank account you are trying to add.

[12345jamesstamps]

You need a bank routing number...which would be connected to your debit credit card. Need to go into your bank and ask a clerk what the bank routing number is. This is usually the problem. Plus add your debit credit card on file with eBay. Just a thought.

Your name and address has to be connected to the account....not someone else or with other family members.