03-12-2023 07:20 PM
WARNING - I am sensing this is leaking over into eBay as well. I just discovered that though my there are funds in my account, that all of a sudden there is no schedule payouts(usually Tuesday). I called eBay Customer Diservice and what I found odd was that the first person switched me to the payout department without hardly asking any questions, as if they were receiving many of these calls and knew to switch me. Once transferred they seemed to know right way what I was talking about and indicated that eBay was doing some "back office" verification of my account. Here is the thing, I have had this account for 11 years(and another account for 24 years) and have not changed banks, changed addresses, nor anything that would cause a flag. I have no nefarious transactions going on, Tax ID is in order, etc. There is absolutely no reason to verify my bank account. Then they say that normally it is a 5 day review period, but ONLY because I called they would try to complete it 36 to 48 hours. Bullcrap. SVB written all over it. Putting my listings on vacation hold.
03-12-2023 07:25 PM
Did you actually CALL a number for eBay or did you go through the 'Have us Call You'' procedure?
eBay do request proof of identity more than once, but depending on how you got this information is important
03-12-2023 07:27 PM
I had two payouts today. No problems here.
03-12-2023 07:27 PM
Just transferred funds to my bank account instantly.
03-12-2023 07:31 PM
Okay, just read about Etsy and the SV Bank, the scaremongering starts already LOL
03-12-2023 07:32 PM
I had a payout today & another scheduled for Monday. Everything is normal on my side. You're account is probably just going through a re-review. Just respond back to ebay & provide them with the requested information.
Hang in there!
03-12-2023 07:42 PM
That is an excellent thought, but she never asked me to verify anything!! Fact is, I don't recall the second person even asking my name.
03-12-2023 07:42 PM
@downunder-61 wrote:Okay, just read about Etsy and the SV Bank, the scaremongering starts already LOL
There's a thread going elsewhere. I posted this in the hopes that it will help. Trusted source.
https://www.valueaddedresource.net/ecommerce-marketplaces-calm-fears-silicon-valley-bank-collapse/
03-13-2023 12:13 AM
Contact the CS Ebay Agents in the ebay for business page in Facebook. They are typically very professional & will help ypu resplve any issue with your account having an ebay managed payment hold. Just be sure to request a "call back" in the chat feature & make sure its your current contact phone number. They normally call back within a few minutes.
Good luck!
03-13-2023 03:53 PM - edited 03-13-2023 03:53 PM
Thanks for the link, like most, I know I can take anything reported by *valueaddedresource* to the bank (pardon the pun)
03-13-2023 04:09 PM
All sellers will be going through these reviews at some time, so might as well get used to them.