eBay

bestbl3deals · ‎09-03-2020

So why in the world does eBay charge sellers $0.30 per transaction even when the transaction has been refunded? The buyer who falsely purchased an item with no intention of allowing us to deliver it should be the one paying for the cancellation fee as sellers are never the ones cancelling orders, it's the buyers who don't read ANYTHING before purchasing. Why punish us for something completely out of our control that has already taken up quite a lot of our time processing the refund and communicating with a buyer that has no intention of purchasing. There should be an option that makes buyers responsible for that fee end of story way to mess things up completely with these managed payments.

By the way, PayPal always credited back any transaction fees when a refund was issued. You said managed payments were supposed to be better... This is pathetically bad and will most likely be the reason we leave eBay.

ezzyandbensdigitalyardsale · ‎11-01-2021

Just had a buyer purchase an item to "hold it" while she waited for me to respond to a question about the item, I responded and she asked to cancel the transaction so I canceled but told her to not purchase an item in the future only to hold it and cancel because it's unfair to other buyers and she basically told me to f*** off and now I see that I was also charged $0.30 for having to cancel her transaction. This is literally my first ebay listing and I've already lost money due to this woman.

bengalih · ‎11-09-2021

Yes.... apoplectic is a good word. And totally, rightfully justified.

Ebay is disgusting and there should be a class action lawsuit against them for these practices.

They should absolutely, 100% take this from the buyer when they cancel or ask to have a transaction cancelled. It isn't like it actually costs Ebay anything, the item is just going to be relisted and the minute CPU cycles it took up are meaningless.

I'm not a "seller" I just casually list my own items, kids toys, etc. It is morally reprehensible that someone chooses to buy my listing and then 5 minutes later wants it cancelled and that *I* should have to pay diddly squat for it. It is enough that Ebay takes final value and processing fees which are already exorbitant.

kh-gary · ‎11-09-2021

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.